Privacy Policy
Effective Date: March 1, 2026
1. Introduction
At Henry's Appliance Pros ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.
We provide appliance repair services in Houston, Texas and Virginia.
2. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Phone number
- Email address
- Service address
- Appliance and service details
Automatically Collected Information
- IP address
- Browser type
- Device information
- Website usage data (via cookies and tracking tools)
3. How We Use Your Information
We use your information to:
Respond to service requests and inquiries
Schedule and manage appointments
Provide appliance repair services
Communicate with you via phone, SMS, or email
Improve our website and customer experience
Run and optimize advertising campaigns (including Google Ads)
4. Sharing of Information
We do not sell your personal information.
We may share your data with trusted third parties only when necessary, including:
- Advertising platforms (such as Google Ads)
- CRM and scheduling systems
- Automation tools (including lead processing systems and integrations)
- Communication providers (phone systems, SMS services)
These third parties are required to keep your information secure and use it only for intended purposes.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Analyze website traffic
- Improve user experience
- Measure advertising performance
This may include tools such as Google Ads tracking and analytics.
You can disable cookies through your browser settings.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
Secure Data Storage
Restricted Access
Trusted Providers
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
Request access to your personal data
Request correction or deletion of your data
Opt out of marketing communications
To make a request, please contact us using the information below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Henry's Appliance Pros
Service Areas
Houston, TX and Virginia
Your Privacy Matters
We are committed to maintaining the trust and confidence of all visitors to our website. We will continue to review and update this Privacy Policy to reflect changes in our practices and services.